Eligible cases
Damaged or leaking pack on arrival Wrong product shipped Missing item from order Quality complaint (taste, freshness)
How to raise a request
Email support@delicha.in within 7 days of delivery with a photo of the issue and your order number. We respond within 24 hours.
Resolution
We'll either ship a free replacement or refund to your original payment method within 5–7 working days.
Not eligible
Opened packs that you simply didn't enjoy, requests raised after 7 days, or damage caused by improper storage after delivery.
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